Wednesday, March 7, 2012

Daggerboard drawing

While shifting through the drawing package in preparation of further building tasks I could not find a drawing of the daggerboard.  The difficult solution is inventing it yourselve.  The simple solution is sending an email to Arch Davis with a question. 

As usual Arch responded quickly.  Apparently it was not included by mistake so as corrective action I received an Addendum to the Building Manual.

This shows how an omission can be transformed in a good customer experience! 

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